Lendable Tech Terms & Conditions


Check out the Internet with Suffolk Public Library’s Mobile Hotspot Lending Program! 

Visit the library catalog to place a hold online.


  1. Who can check out a WiFi2Go device? Mobile Hotspots are available for checkout by those with a valid Suffolk Public Library card in good standing. Parents/guardians are responsible for the use of the Mobile Hotspot by minors.
  2. How much does it cost to check out a WiFi2Go? WiFi2Go's are free to check out!
  3. Where do I bring my WiFi2Go when I'm done with it? Mobile Hotspots must be returned to any Suffolk Public Library location, including the Library2Go. 
  4. What happens if I don't turn it in on time? Overdue Mobile Hotspots will be disabled after 72 hours if the Mobile Hotspot is not renewed or returned to the library. Fees may be incurred.
  5. Does the WiFi2Go device have a built in filter? Mobile Hotspots are not filtered, and it is the user’s responsibility to use the device in a responsible manner, consistent with the educational and informational purpose for which it is provided, and not for any unauthorized, unethical, or illegal purposes.

Checkout Period

  • 21 Days



  • One Mobile Hotspot or laptop per household at a time.
  • Coverage depends on the Verizon network so location of the Mobile Hotspot and congestion of the network may affect user experience.
  • Connect up to 10 devices to the Mobile Hotspot.


  • Mobile Hotspots and other technology are completely free to borrow!
  • The user must have a library account in good standing to check out laptops, iPads, or Kindles.
  • Replacement charges will be incurred if the Mobile Hotspot is lost or damaged.
    • $30 replacement fee for Mobile Hotspot 
    • $50 replacement fee for laptop 
    • $5 replacement fee for charger/packaging
  • Mobile Hotspots are considered lost at 30 days overdue, and the user will be billed for the replacement fee.
  • After being billed, the user may return the Mobile Hotspot in good, working condition within 30 days and all fees will be waived.
  • At 60 days overdue, the user’s account will be submitted for Legal Collections, following the library’s Circulation Policy.
  • Overdue Mobile Hotspots will be disabled after 72 hours if the Mobile Hotspot is not renewed or returned to the library.

Technical Support

Call the Library at 757-514-7329.

More Free WiFi Options

Find out where in the community Suffolk Public Library is bringing free WiFi, and what other community businesses offer free WiFi by visiting our Free WiFi page.